Somos uma agência receptiva que ofere Serviços de transporte e passeios turísticos privativos na cidade de Manaus.

Transfer Services

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Transfer

Service private transfer

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## Our Contacts

[+55 92 99338 4654](tel:+5592993384654)

[reservastransfervictor@outlook.com.br](mailto:reservastransfervictor@outlook.com.br)

Contact

## Our Contacts

(92) 99338-4654

[reservastransfervictor@outlook.com.br](mailto:reservastransfervictor@outlook.com.br)

Explore the historic center of Manaus

Transfer Victor Tours

## Our Tourist Tours and Transfer Services

**MAKE YOUR RESERVATION NOW!**&#x20;

**Private - Punctuality - Meet & Greet - We monitor your flight**

**Exploring the essence of the Amazon: The Best Tours in the Region**

Expereince Tour page

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Don't have any doubts, ask.

Get your questions answered! 

**Is this service private?**

Yes! It is completely private.

**What is the best way to respond to information?**

Our WhatsApp and email are the fastest channels to get information.

**What are the opening hours?**

Our services are 24 hours a day, 7 days a week. The office is open Monday - Saturday 7am - 8pm, Sunday 7am - 4pm.

**Does this agency only do transfers?**

No! We also offer tourist tours in the city of Manaus.

**How do I make a reservation?**

It's simple, just choose the product you want and follow the booking steps.

**What payment methods do you accept?**

We accept payment methods such as; Pix, Debit card, Credit card (Note: Paypal is our platform that accepts debit and credit cards) it is completely safe, enter your card details and that's it, quick and practical.

**You drop off and pick up at Grand Amazon Expedition (Iberostar)**

Yes! At the time of booking, the port access fee will already be included, we just need the information, such as times. Just note that the cruise only starts check-in at 2pm.

Home

Home page

We are a receptive agency that provides private transportation services in Manaus. The services include: Transfers and Transport, as well as sightseeing tours in the city of Manaus.

We have been operating since 2019 with our administrative and commercial structure in the Vila Nova area. We operate in a personalized manner with private services, focusing on local transportation. We offer our clients a fleet of air-conditioned and new vehicles, properly registered with CADASTUR and insured. The vehicles include: Sedan, Minivan, Van, and Microbus, to meet all sizes and specific needs of each group.

We provide professional and qualified drivers, as well as tour guides who know our city of Manaus very well.

Learn More

Who We Are

We are a receptive agency that provides private transportation services in Manaus, the services are: Transfer and Transfer and in addition to tourist tours in the city of Manaus. 

We have been operating since 2019 with our administrative and commercial structure in the Vila Nova complex, we operate in a personalized way with private services, operating in the local transportation service. We offer our clients a structure of air-conditioned and new vehicles, and duly registered in CADASTUR and insured, they are vehicles of the types: Sedan, Minivan, Van, Micro-bus. To meet all sizes and specific needs of each group. 

We provide professional and qualified drivers and tour guides who know our city of Manaus very well.

### Vision:

At Transfer Victour Tour, our vision is to be recognized as the leading receptive agency in Manaus, a leader in private transportation and tourism services in the region. We constantly seek to exceed our customers' expectations, providing memorable and excellent experiences in all aspects.

We aim to be the benchmark when it comes to quality, safety and comfort in local transportation, standing out for our fleet of new, air-conditioned vehicles, as well as the professionalism and qualifications of our drivers. We want our customers to feel confident in our ability to meet all their transportation needs, whether for transfers, transfers or sightseeing tours.

We aim to be known for our dedication to our customers, ensuring personalized and friendly service in every interaction. Our team is always ready to assist travelers and provide complete support at every stage of their trip, from planning to return, ensuring that every moment is enjoyed to the fullest.

As an integral part of Manaus’ rich culture and history, we aim to share our knowledge and passion for our city through our expert tour guides. We want every tourist who chooses us to have a deeper and more meaningful understanding of the treasures our region has to offer.

We believe in innovation and the constant search for improvement, following the latest trends and technologies to enhance our services and ensure an even more satisfactory experience for our customers.

Our vision is to grow sustainably, always maintaining our commitment to preserving the environment and the natural riches of the Amazon. We want to be recognized not only as a travel agency of excellence, but also as an example of social and environmental responsibility in our community.

In short, our vision is to be the preferred choice for travelers who want to explore Manaus and its surroundings, and to be remembered as an agency that offers more than simple transportation, providing true journeys of discovery, comfort and enchantment in the Amazon.

### Mission:

At Transfer Victour Tour, our mission is to provide our customers with an unparalleled transportation and tourism experience in the city of Manaus. Our commitment is to offer high-quality receptive services, with excellence in personalized service, comfort and safety.

We strive to exceed our customers’ expectations by providing a fleet of new, air-conditioned vehicles, as well as professional and qualified drivers, who ensure a smooth and safe journey throughout the city. Our team of tour guides, passionate experts in Manaus, enrich each tour with historical and cultural information, making each experience unique and memorable.

Committed to sustainability and respect for the environment, we seek to operate in a conscious and responsible manner, contributing to the sustainable development of the region and promoting tourism in an ethical manner.

We work tirelessly to promote the charm and beauty of the city of Manaus, sharing its natural and cultural riches with our clients. Our mission is to be recognized as a reference agency in the market, committed to total client satisfaction and the promotion of responsible tourism, preserving the essence and magic of this special region.

At Transfer Victour Tour, embark on an unforgettable journey, exploring the charms of Manaus with safety, comfort and knowledge, making each visit a unique and enriching experience.

### Our Values

Excellence

Integrity

Commitment

Respect

Sustainability

Innovation

About

Tourist Tours

Tours

## Cancellation terms and conditions

### Dear customer, please read carefully

When requesting transfer services, transfers or sightseeing tours, the client must carefully observe the stipulated deadlines. 1 - The waiting tolerance at the airport is 1 hour. After this period, if the client does not show up, the service will be considered a no-show and there will be no refund. 2 - In case of delay in meeting the schedule, we grant a tolerance of 20 minutes. After this limit, a fee of 10% of the total amount charged will be applied. 3 - The client will be waited for 30 minutes at the hotel reception to participate in tours or transportation services. After this period, the client will be considered a no-show and there will be no right to a refund. 4 - Our representative will be holding a sign with the client's name on it at the airport boarding gate. 5 - If the customer wishes to leave the airport without prior notice to the agency through the available contact channels (email; [transfervictortours@hotmail.com.br](mailto:transfervictortours@hotmail.com.br), WhatsApp; +55 9299338-4654 or Telegram +55 9299338-4654), we will consider it as a communication of a no-show service, and there will be no right to a refund. 6 - Cancellations made 24 hours in advance of any service will incur a fine of 20% of the total amount paid. 7 - Any refund will only be processed within 5 business days from the date of the cancellation request. 8 - Cancellations made 7 days in advance of any service will be subject to a fine of 10% of the total amount paid. 9 - If the customer wishes to cancel the purchase of a service, they will have a period of up to 7 days to request a refund. After this period, they must contact the agency. 10 - In the event of adverse weather conditions that make it extremely difficult to carry out the tours, we will issue a voucher for rescheduling on another date or send a voucher with credit for the amount paid. We ask that customers carefully examine their vouchers, checking the details and dates of the transfer, personalized transfer or tour, in order to avoid possible complaints.

Terms and Conditions

## Privacy Policy

1. Transfer Victor Tours is run by J de O Mennezes Transport and Tourism Ltda / CNPJ: 34.924.657/0001-67.
2. We collect and store the minimum information possible to provide the services you’ve requested (i.e. to process and complete your order).
3. We may collect and process personal data related to your experience. This data includes: head passenger name, passenger mobile phone number, the route of your experience, date and time of your travel. We require this data to fulfill your experience, and part of it may be passed to third-parties like independent tour guides or club admittance.
4. Our company and our reservations system Bokun (owned by TripAdvisor) will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or statutory reporting requirements and to process and complete your order.&#x20;
   [https://www.bokun.io/terms](https://www.bokun.io/terms)
5. Orders submitted on our website are directed to PayPal for processing. Our payments are processed by secure payment systems provided by PayPal.&#x20;
   [https://paypal.com/](https://paypal.com/)
6. Our website is hosted on the IceFloe platform. IceFloe provides us with the online platform that allows us to host our website and sell our services to you. Your data may be stored through IceFloe data storage. They store your data on secure servers behind a firewall. The information collected include order id, date and time stamp etc. This information is not linked to personally identifiable information and is not accessable by the staff of IceFloe.&#x20;
   [https://icefloe.travel/](https://icefloe.travel/)

Privacy Policy

Somos uma agência receptiva que oferece serviços de transporte e passeios turísticos na cidade de Manaus.

Skarfur Elvar Otkelsson <seo@icefloe.travel>

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